Illness/COVID-19 Policy

At Bumble Bee Speech Therapy, the well-being of our clients and their families is our first priority. It is important that we do our best to keep each other safe and healthy, and minimise the spread of illness. We ask that all families are mindful of illness and work to keep our team safe and healthy.

To ensure the safety of clients and their families, our clinicians will not attend sessions if they present with symptoms of an infectious illness. In return, we ask that clients do not attend sessions if they present with symptoms of an infectious illness (e.g. Covid-19, cold/flu, gastro).

Please refer to the Cancellation Policy for cancellation periods. Please note: cancellation fees are not intended as a penalty, but are necessary to ensure that we can operate properly and continue to provide services.

If you or your child are observed to exhibit infectious symptoms during a session, the clinician may cancel the session at their discretion. In this case, you will be liable for the cost of the session.

Your clinician makes efforts to keep our resources and clinic spaces clean and hygienic, including the use of disinfectant and hand sanitiser. Thank you for working with us to ensure that we can all stay healthy and safe.